When you’re the new boss, it can be tough to know how to help an employee that’s struggling. You want to give them the support they need, but you don’t want to micromanage or come across as condescending. Check out these tips for how to assist a new employee that’s struggling – and hopefully, they’ll be back on their feet in no time! Here are ten ways to help.
1. Talk to them privately
Don’t pull them aside in front of their colleagues – this will only make them feel embarrassed and exposed. Schedule a meeting or coffee chat, and let them know that you’re there to help in any way you can.
2. Be direct
It’s important to be direct with a struggling employee, but you also want to be sensitive to their feelings. Let them know that you’ve noticed they’re having some difficulties, and ask if there’s anything you can do to help.
Once you’ve opened the lines of communication, it’s time to listen. Hear them out without interruption, and really try to understand their perspective. They may have some valid points that you weren’t aware of.
4. Offer constructive criticism
If you have suggestions for how they can improve, let them know in a kind and helpful way. Remember that your goal is to help them, not to tear them down.
5. Help them develop a plan
Once you’ve pinpointed the areas that need improvement, work with the employee to develop a plan for how they can get back on track. This could involve additional training, more frequent check-ins, or a daily to-do list.
6. Be available
Let the struggling employee know that you’re available anytime they need to talk or have questions. Whether it’s during regular business hours or after hours, let them know you’re there for them.
7. Follow up
Once you’ve helped the employee develop a plan, follow up to see how they’re doing. If they’re still struggling, don’t give up – keep trying different approaches until you find something that works.
8. Be patient
It takes time for people to adjust to a new job, and it’s important to be patient with them. They may not get everything right away, but as long as they’re trying, they’ll eventually get there.
9. Encourage positive reinforcement
When the employee does something well, be sure to point it out and praise them for their efforts. This will help them feel good about themselves and encourage them to keep up the good work.
10. Offer support, but don’t enable
It’s important to offer support to a struggling employee, but you also don’t want to enable their behavior. If they’re not taking steps to improve, you may need to have a tough conversation about their future with the company.
These are just a few tips for how to assist a new employee that’s struggling. By being direct, listening, and offering constructive criticism, you can help them get back on track and become a valuable member of your team. For further information and tips on new employees, we ask that you reach out to our expert consultative recruiters at ImpactSearch Partners.